Manager Product Management

Job Requisition:

R-3601 Manager Product Management (Open)

Primary Location:

RESTON

Job Description:

Who are we?

As a company built on the foundation of Privacy by Design, for more than 20 years Neustar’s unique capabilities have made us the leader in the field of responsible identity resolution. Neustar enables trusted connections between companies and people at the moments that matter most, with world-class and industry leading solutions in Marketing, Risk, Communications, Security and Registry services.

What is the Role?

The Commercialization Product Management will be a member of Fraud Product Management Team, which is responsible for developing and bringing best in class product solutions to market that support Neustar’s clients and market needs.  The Director will be responsible for go-to-market and commercialization of Neustar’s new fraud concept and solutions specifically soliciting feedback on new concepts, completing GTM deliverables, acting as a product SME for newly launched products.  He/she will also be responsible for utilizing his/her industry, market and product expertise, to proactively educate the Neustar organization on market developments, emerging themes and partnership opportunities.

What you will be doing:

• Solicit feedback on product concepts with industry analysists, clients, prospects
• Interface with customer’s key stakeholders (including C-Level) and evangelize the value proposition of Neustar’s solutions.
• Speak at industry conferences, webinars, client round tables and other events
• Coordinate go-to-market activities including pricing, collaborating with Product Marketing, Sales for sales training and customer support escalation procedures. 
• Train key resources including Sales Engineering on solution value and the overall market
• Assist selling efforts for newly launched products/features joining sales teams on presentations with prospective clients to explain the solutions
• Funnel feedback from internal and external stakeholders into product strategy and specific feature requests
• Coordinate with product managers on prioritization of features and roadmap
• Work with sales and account management teams to identify and cultivate alpha/beta customers for new solutions
• Conduct one-to-few and one-to-many training sessions with customers and internal product/sales teams to increase product/service awareness and knowledge across teams.
• Participate in direct customer interactions, including travel (20-30%), when it is safe to travel again
• Take a lead role in working with Product and Sales team members for responding to RFI/RFP’s
• Author white papers and other reusable content with product marketing

What we would love to see:

• Thrives at structured strategic thinking, problem-solving, synthesizing ideas, and written and verbal communication.
• Strong customer experience orientation with laser focus on user adoption and deployment
• Ability to influence, communicate, and manage cross-functionally and across all levels (Including C-Levels).
• 10+ years’ experience leading go-to-market, product marketing or product management for fraud use cases with tangible business outcomes.
• Capacity to define & refine product requirements/features based on client and prospect feedback
• Deep understanding of the value proposition of digital fraud products
• End-to-end understanding of developing digital fraud (or identity verification) products and standard product development methodologies.
• Experience creating products driven by descriptive and predictive analytics including Machine Learning
• Comfortable leading teams outside your span control including product marketing, sales engineering, sales, technical product managers and executive leadership
• Develop materials to educate internal and external stakeholders on new concepts and products
• Willing to get their hands dirty by defining, creating and monitoring go-to-market KPIs that represent the full sales lifecycle (e.g. qualified lead, booking, revenue recognition).
• MBA preferable
• Pragmatic Marketing experience is a plus

PRIMARY LOCATION: Reston, VA or Chicago, IL (We are open to remote and other Neustar locations for the right candidate)

Neustar does not accept unsolicited resumes from external firms or agencies.  Neustar will not be responsible for placement fees associated with unsolicited resumes.

DIVERSITY
Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure. Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected. Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage. The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.

EOE of Minorities/Females/Vets/Disability
Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.